The administration of employee benefits can carry substantial risks, both known and unknown. Exposure to your company and the employees who administer your benefits can be great, and consequences and resultant penalties (from the Department of Labor or Internal Revenue Service, for example) can often be costly. In keeping with a client approach that is focused on customization, The A.I. Group offers extensive benefits outsourcing services to ensure that our support extends as far as your needs. Our team manages these tasks on a daily basis. We have the time, efficiency, knowledge, and expertise to tackle the full range of your benefits issues.
Acting as an extension of your human resources efforts, we can assist in all aspects of the day-to-day, monthly, and annual administration of your benefits and plans, relieving this stressful burden. Accordingly, your staff is able to return to their primary roles, which means increased productivity and decreased risk for your company. It also ensures that the benefit plans are effectively administered by professionals.
As with our other account services, we use a team approach to meeting your needs. Your Benefits Consultant and your Account Executive will work together to design a custom program for you, including any or all of the following services:
- Carrier Eligibility Maintenance (New Hires, Life Events, Changes, Terminations)
- Benefits Enrollment (on-site meetings, live webinars, pre-recorded presentations, on-line enrollment applications, hard copy forms, etc.)
- Employee Benefit Statements
- Custom Employee Communications and Education Materials
- Employee Help Desk
- COBRA Administration
- Claims Resolution Specialist
- Claims Experience Analysis and Reporting
- Utilization Reporting (for self-funded groups)
- Wellness Program Consultation and Event Coordination
- Employee Surveys
- Online Technology Solutions
- FMLA, HIPAA, and other Legislative Assistance
- Dependent Eligibility Audits
- Premium Audits/Billing Reconciliation
- Payroll Audits
