“The A.I. Group has been an invaluable resource to our company. As the HR Administrator I rely heavily on their knowledge and expertise. Their customer service is excellent. They go above and beyond the call to assist me with whatever I need. You can’t find customer service like that anymore.”
HR Administrator
Trucking & Contract Hauling Industry
“Our company switched to The A.I. Group in February 2011 and with just a month in, we not only saw changes internally within HR, but our employees noticed a positive change as well. The A.I. Group has provided our employees with the best customer service out there and they continually provide support, drive and implement change in this technology-driven time. The A.I. Group’s knowledge and customer service skills are like a breath of fresh air to me, my team and our employees. Having The A.I. Group working alongside us is like having an entire Benefits Team on board.”
Human Resources Director
Telecommunications Industry
“I have been working with The A.I. Group for over 12 years, with two different companies and can describe their service, knowledge and responsiveness in one word: Superior! The A.I. Group does what is best for their clients by understanding the dynamics of the business and employee population. They offer suggestions and alternatives that keep costs manageable while still providing competitive benefits to their clients. I am able to stay current on the latest trends and laws by receiving regular communications from The A.I. Group.”
Vice President of Human Resources
Wholesale Supplies Firm
“The A.I. Group is top-notch. Not only do they provide comprehensive analysis of benefit programs, but also their customer service is beyond compare. They walked our company through the nuts and bolts of designing a complete benefits program, from comparing bids and plans to enrollment and on-line implementation. I would recommend The A.I. Group to companies large and small.”
Director of Human Resource and Operations
Supply Services Industry
“Our company has been working with The A.I. Group for over a year. I receive prompt, courteous, and outstanding customer services. They have a vast knowledge of the insurance industry and they make sure I am up to date on any changes in the industry. I have the highest regard for their entire staff and I look forward to continuing our relationship.”
Benefits and Safety Coordinator
General Contractor
“Our company has been working with The A.I. Group for the past six years. They not only assist in benefits administration, but assist with Human Resource questions. They assist our employees directly with enrollment, claims and any other benefit related questions and issues. They continually make suggestions on when new products and services enter the market and are always available for advice, even if it is not regarding a matter directly relating to our relationship with them.
In all of the years I have been in this business, I have never worked with such a competent and responsive team of people. I would highly recommend The A.I. Group.”
Payroll Manager
Information Technology Firm
“Our company has worked with The A.I. Group for three years and they have truly simplified our benefits. From insurance renewals to claim issues, they have made the process painless for our company. Their response time and problem resolution assistance is impeccable. We look forward to our continued success from this relationship”
Office Manager
Commercial and Service Industry
“Our experience with The A.I. Group has been very positive. Everyone we have worked with throughout our relationship has been knowledgeable, courteous and has provided sound advice and counsel over the years. The A.I. Group provides regular updates and keeps us apprised of new developments about Healthcare Reform and other insurance matters. They not only provide the information but they also explain the impact the developments could have on our company.
Overall, we are extremely pleased with the level of service The A.I. Group provides. The team is always positive, ready to help and has a quick turnaround time, which is of great value to our company.”
Human Resources Director
Commercial Equipment Industry
“Our company has diverse employees and requirements. The A.I. Group has been very helpful in keeping our benefits and costs competitive in our industry and complying with regulations. We are working with a partner that has knowledge and expertise and consistently meets our needs.”
HR Administrator
Education and Consulting Industry
“As the Human Resource Manager for my company, I deal extensively with employee benefit questions and concerns. I have always been pleased with the level of professionalism and courtesy received from everyone at The A.I. Group. The ability to obtain accurate information or quickly resolve a claim issue exceeds my expectations each and every time. Our company has just under 100 employees, but we have never been treated like a small fish in a big sea. Whether it’s a COBRA payment issue or a two year old medical claim that needs to be re-submitted, we have seen prompt attention to every detail. The level of customer service is outstanding.
Such commitment to great customer service is to be commended and I have every confidence The A.I. Group will continue to serve our company with professionalism for years to come.”
Human Resources Director
Commercial Construction Industry
“I can’t say enough good things about The A.I. Group. We recently implemented a Wellness program to help grow awareness in our employees for the importance of one’s total health. This has been an exciting new venture for our staff and the support and ideas we receive from The A.I. Group are invaluable. Our company partnered with three different brokers prior to The A.I. Group. We stay busy and need an agent that can work with our schedules. Our previous agents met with us once a year, but we had to manage all of the service. The A.I. Group is the total package and we look forward to many more successful years together.”
Manager- Human Resources
Medical Services Industry
“We have had a long standing relationship with The A.I. Group and the best part of working with them over the years is true partnership in business. They understand our business and our employees’ need for benefit coverage. I can say the knowledge and expertise they bring to the table when it comes to helping us come up with cost savings is outstanding.”
Benefits Manager
Wholesale Trade Industry
“The A.I. Group Client Portal is very user friendly. I am so pleased with the wide variety of information available. Just like everyone else I wear many HR hats, benefits is only one. This new site can assist me with all the other aspects of HR. Thanks to The A.I. Group for the commitment to continual improvement.”
Benefits Manager
Resort & Hotel Industry
“HRconnection is a powerful, useful tool for any organization. We just completed our first Open Enrollment on the system and everything from employee usability to the final reports produced was easy, efficient and thorough. This was made possible by the efficiency and support we received from The A.I. Group team. They are always there for us.”
HR Generalist
Atlanta Tourist Attraction
“The A.I. Group was very instrumental with guiding and assisting us in developing an effective wellness program for our employees. They have brought so many opportunities to our team that alone we did not have the resources to provide”
Human Resources Manager
Resort & Hotel Industry
“Thank you so much for helping us secure an individual medical insurance policy. This was new territory for us. Your help was critical, very responsive, and always helpful.”
Individual Insurance Client
“Finances have always baffled me, and in these ever-changing economic times, I sought out a financial planner. While I was not sure what to expect, as this was all new to me, I received personal and individual attention from The A.I. Group. They took a very confusing, cumbersome and, in some ways, overwhelming process to me and simplified it into something I could understand and manage. From the start, they listened to what my goals, hopes and fears were and molded a plan that truly fit my needs. The A.I. Group is well-organized, beyond responsive, proactive, and creative. They were able to refer me to other experts who I found equally as professional and helpful to implement my new plan. I now have a detailed financial plan that makes me confident and gives me ownership over my financial future.”
Financial Planning Client
Administrative Judge- Atlanta
“It has been an absolute pleasure working with The A.I. Group over the past year. I was impressed from our first meeting with The A.I. Group. They listened to our benefit needs and desires and worked diligently on our behalf to obtain excellent results. The A.I. Group was there to assist with our Open Enrollment and support our employees through the implementation process. Our employees have found the Help Desk to be highly customer-focused. The Help Desk shares personal responsibility with our employees on solving any topic. From their state of the art HRconnection system to their helpful, knowledgeable, friendly staff, our experience with The A.I. Group confirms to us that we have partnered with the right company for our needs.”
Human Resource Manager
Market Intelligence Firm
